Location: 100 Water Drive, O’Fallon, MO 63368
Office Hours: Monday-Friday 8:00 A.M-4:30 P.M.
Need Emergency Services? Call 636-561-3737, 24 Hours a Day/7 Days a Week
New to the area or have a new address? If you wish set up a new address with the District or are new to the District area, you must fill out the following form and either scan and email to firstname.lastname@example.org or bring in to our office. Customer Form
Board Meetings: Regular Meetings of the PWSD#2 Board of Directors are normally held at the office of PWSD#2 at 6:30 PM on the second Wednesday of each month. For more information on the Water District Board of Directors, click here. Meeting minutes from recent board meetings can be reviewed here.
Service Outage: For information on a service outage, click here or call 636-561-3737.
Want to register for our auto-draft program? For the forms needed to sign up for our auto-draft program, allowing you to pay your monthly bill for water and/or sewer services directly from your bank account, click here.
Making a payment? You may make your payment through our Interactive Voice Response (IVR) system. During business hours you can press Option #3 on the phone tree or you can call at any time 1-833-748-5737. You will need to have your account number available when processing your payment through this method.
PWSD2 Nondiscrimination Policy: The Public Water Supply District #2 of St. Charles County , Missouri (PWSD2) prohibits discrimination in all of its programs and activities on the basis of race, color, national origin, age, disability, and where applicable, sex, marital status, familial status, parental status, religion, sexual orientation, genetic information, political beliefs, reprisal or because all or a part of an individual’s income is derived from any public assistance program. To file a complaint of discrimination write to Ron Smith, General Manager PWSD2, 100 Water Drive, O’Fallon, MO 63368 or call 636-561-3737. PWSD2 is an equal opportunity employer.
Want to learn about your water quality? You can get our annual water quality reports by clicking here.
About our staff: The District and Alliance Water Resources, Inc. have a professional services agreement. Alliance performs operation, maintenance, and day-to-day management of the District’s water and wastewater systems. Alliance is a regional utility management firm that provides specialty services to the water and wastewater industry. Its corporate office is located in Columbia, Missouri. Its clients include municipal water and wastewater operations, investor-owned utilities, water districts, and not-for-profit utilities. Alliance provides licensed and experienced personnel trained in water and sewerage system operations. Services provided by Alliance include, but are not limited to: operation and maintenance of the District’s plants and lines, providing all personnel and equipment to perform operations and maintenance, including supervision and management, reading meters, computing and distributing monthly billings, collecting revenue, inspection services, providing for emergency calls and repairs, preparing monthly and annual reports, promoting new developments, coordinating between various entities and professionals doing business with the District and assisting the District in any reasonable manner to ensure the successful operation of the water and sewer systems.